Tech Heads technicians are available 7 days a week, 24 hours a day (by appointment) to suit your needs and for business emergency IT situations.
On-site computer technical support services are charged at $110.00 (GST inc.) per hour, plus call out fee (see below). Costs are calculated in 15 minute blocks with a minimum of one hour.
On-site computer repairs
After hours service is available at $155.00 (GST inc.) per hour, plus call out fee. Please see our normal business operating schedule below.
Our on-site computer technicians are hard workers and it is rare that we need to be on-site for more than an hour or two at most. More serious problems will be quoted on the spot (where possible) and often come under our pre-set fixed price services, to help keep the cost down for you.
All accounts are strictly payment on delilvery. For your convenience our mobile computer technicians carry Mobile EFTPOS machines; and can accept cash, cheque or savings accounts or Visa/Mastercard (+1.65%).
In the event that we arrive on-site and we aren't able to complete the service as per your booking, an on-site non-service fee of $60.00 GST inc. will apply.
Feel free to contact us to discuss your problem or any questions about pricing. We also offer on-going service agreements for our business customers.
We offer on-site services Melbourne wide, with the call out cost calculated on the distance from our office location in Wheelers Hill.
The call out fee is calculated at $2.50 GST inc. per km from your address to our Wheelers Hill office.
Example: If you live in Springvale South, that's $2.50 x 10km = $25 GST inc.
We also offer 'remote access' support services Australia wide! for fast service, with no call out fee.
Professional on-site computer repair & IT support services are available in: