Tech Heads on a frequent basis deals with peoples personal files and information. This can be in the form of documents, music, emails, photos, videos and even things like website usage, etc.
It is important for us to convey to our clients that this level of access is important for us to be able to provide you with the best level of service we can. In the same regard, the safety of your privacy and information are of the upmost importance to us.
Your information privacy is our greatest priority
This is a summary of the rules that govern our technicians in accessing your personal information and it's important to note that in booking your computer in with a Tech Heads technician for service you are also granting them non restricted access to any content that exists in your computer.
This agreement is for the safety of your information and privacy; and also our protection in providing the best personal service for you. This agreement is governed by the following rules:
Our archived backup's of systems are typically deleted from our servers after a month of the job's completion.
We keep this backup in the event that if something goes wrong with the job and we need to revert to it, we have that option. This is very rare, although it's a better precaution than not having the option to do so when we need it.
If you have any questions or concerns regarding the usage of your information, please contact us to discuss the matter. As with a lot of things, we approach your privacy with a degree of common sense.
We aim to treat every single client with the upmost respect and you can have absolute certainty in that your information is handled appropriately and professionally.
Our technicians provide expert advice to suit your needs & budget.
Solve your IT problems for now and the future.
Please call us on:
0423 40 40 50
We are available on Wednesday to customers with a current 'On-going service agreement'.