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Online ordering processing system for fast food & take away restaurants

Remote support by Team Viewer
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Business IT Services by Tech Heads

On-going support agreements.

Tech Heads on-going IT Service agreements provide a whole other dimension for your businesses IT support needs.

With features like scheduled automatic system check ups, fast response remote access, managed services, site documentation and discounts on additional labour services, this is the way for Tech Heads to manage your IT needs entirely for you.

We check and track the condition of each of your workstations and servers; and acknowledge any problems that we find in advance (where possible), ensure backups are correctly configured and functional.

Through fixed price and scheduled servicing you'll be able to budget your businesses IT expenses year in and out.

As a Tech Heads customer, beyond our standard services we also keep extensive site documentation and records on your IT arrangements; track credentials (if you'd like) and can ensure you deal with the same technician that you've worked with previously (for the business basics and business unlimited plans).

Service Package How much? What's included?
Business Essentials
(up to 5 PC's)
$300 base fee
+$25 per PC
GST inc.

3 hours phone, email or remote access support.
1 x annual scheduled on-site network & workstation check up.
15% discount on additional labour services.

Business Basics
(5 to 14 pc's)
$600 base fee
+$50 per PC
GST inc.

5 hours phone, email or remote access support.
2 x Scheduled bi-annual on-site network & workstation check ups.
Site documentation and servicing log mantained.
20% discount on labour beyond the service agreements coverage.

Business Unlimited
(15-25 PC's)
$1,400 base fee
+$100 per PC
GST inc.

Unlimited phone, email & remote access support.
4 x quarterly scheduled on-site network & workstation check ups.
Site documentation and servicing log mantained by the same Tech Heads technician.
25% discount on labour beyond the service agreements coverage.